Refund and Returns Policy

We have 3 days easy return policy. Please request for return within 3 days (72 hours) from the receipt of the product.

No return or exchange request will be accepted after 3 days or 72 hours of delivery.

Important

1. To be eligible for a return/exchange, the item must be unused and in the same condition that you received it along with the invoice. It must also be in the original box provided.

2. Return/Exchange is not applicable for the following items:

– Nose pins

3. Applicable shipping charge according to the order value need to be paid by the customer.

4. For once exchanged items, no return/exchange request is accepted.except manufacturing defects/damaged items.

How to return Items for Return/Exchange?

We have 2 methods to return the products to us.

1. We offer door step return pickup facility at the cost of Rs 100 per package. However, it will be free in case of manufacturing defects.

2. Alternatively you can ship the product to the following address. The shipment should be booked within 3 days of recieving the item. Once you ship the parcel, kindly share the tracking details (Receipt) for our reference.

Return Address

300 South Purbachal Road

Kolkata 700078

Near Amra Sabai club

HOW TO REQUEST RETURN/EXCHANGE?

Or you can just reach out to us on Whatsapp no. 9831985635 or write an email to jewellerykhazana077@gmail.com, we will create the return pick up for you.

REFUND PROCESS

Once the item is received and inspected, upon satisfaction we will process the refund within 2 business days. Shipping charge applied will be deducted from the refund amount.